What are the possible outcomes?

Our risk and compliance checks will have three main outcomes:

Immediate result - passed our checks: Great news! The ABN you are using to purchase has passed our risk, compliance and regulatory verification process. You will now be authenticated to progress further to complete your purchase.

Immediate result – not passed our checks: Unfortunately the ABN you are using to purchase has not passed our risk, compliance and regulatory verification process. You can enquire further with us using 1800 OPEN-IP (1800 673 647) should you wish to discuss or get further details on the outcome of our verification process. Should your circumstances change in future your company may become eligible to purchase from our product suite.

Further checks required: In the event the ABN you are using to purchase is not found in our database we will be required to undertake a verification process to consider any risk, compliance and/or regulatory factors that may result in you not being eligible to become a customer. We’ll update you on the check within 2 business days. If your business is Australian-owned, we should have a result for you by the time we respond. If your business has significant foreign ownership, we will take up to 10 more business days to complete the checks.

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