Understanding the SG&A Benchmarking Taxonomy

Our strict taxonomy begins at a functional level, then drills down into specific process categories. Taxonomy is a function of where the work is being performed regardless of what you call a process or how your SG&A organisation is structured

Below are the types of activities that fall under each of our taxonomies:

Please note that it is important to follow our taxonomy regardless of where a process or department may fall within your organisational structure. For e.g. HR Operations include Payroll, a process that some organisations will still have in Finance.

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